Frequently Asked Questions

Who/What is Del Lago Greenwich?

Del Lago Greenwich is a small, family-run apparel brand built in Wichita, Kansas. We design thoughtfully made T-shirts and sweatshirts that focus on comfort, expressive design, and an easy, lived-in feel. Our pieces are printed only when ordered, allowing us to avoid mass production and create clothing with intention. At its core, Del Lago Greenwich is about feel-good design, quality materials, and making everyday clothing a little more meaningful.

What makes Del Lago Greenwich different?

Del Lago Greenwich is a small, family-run brand built in Wichita with a focus on thoughtful design, quality materials, and intentional production. We don’t mass-produce or chase trends. Every piece is made to order, designed to feel personal, and created with the belief that clothing should feel good to wear and good to stand behind.

What fabric do you use for your shirts?

Our T-shirts are made from soft, high-quality cotton blends selected for comfort, durability, and everyday wear. They’re breathable, smooth to the touch, and designed to hold their shape—whether you’re wearing them out or living in them.

Will the print fade or wash off?

No. Our designs are professionally printed using high-quality inks and processes made to last. With proper care—cold wash and low heat drying—your print will stay vibrant and intact wash after wash.

How do you avoid waste in your manufacturing?

We print our T-shirts only when they’re ordered. Instead of producing large quantities that may never be worn, each piece is made on demand. This approach helps reduce excess inventory, unnecessary waste, and overproduction while allowing us to focus on quality over quantity.

How long will my order take to ship?

Because each shirt is made to order, please allow a short production window before shipping. Most orders are produced and shipped within 3–7 business days, then delivered based on your selected shipping method.

How do your shirts fit?

Our shirts have a relaxed, unisex fit that’s comfortable and easy to wear. They’re not overly tight or boxy—just a clean, everyday fit designed to work for all body types.

What if I need a different size?

We want you to love how your shirt fits. If you need a size exchange, reach out to us and we’ll help you get it sorted. Just make sure the item is unworn and unwashed, and we’ll guide you through the next steps.

Are your T-shirts unisex?

Yes. All of our T-shirts are unisex and designed to be worn by anyone. We focus on fit and comfort rather than gendered sizing.

What size should I order if I’m between sizes?

If you’re between sizes, we recommend sizing up for a more relaxed, lived-in feel. If you prefer a closer fit, sizing down can work as well. When in doubt, check the size chart or reach out—we’re happy to help.

Does made-to-order mean longer processing times?

Because each item is printed when ordered, there is a short production window before shipping. Most orders are produced and shipped within 3–7 business days. We believe the wait is worth it—this approach allows us to avoid overproduction, reduce waste, and create each piece with intention.