Terms of service

⭐ Del Lago Greenwich — Terms of Service

Last updated: 11/14/25

Welcome to Del Lago Greenwich. By accessing or using our website (DelLagoGreenwich.org) and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Online Store Terms

You must be at least 18 years old to make a purchase. You may not use our products for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction while using our site.

2. Products & Print-on-Demand Process

All items are printed on demand, meaning every product is made especially for you after your order is placed.
Because of this:

  • Colors may vary slightly from screen to print

  • Processing times may vary

  • Returns and exchanges are limited (see our Return & Refund Policy)

We reserve the right to discontinue any product at any time.

3. Pricing & Payment

Prices are listed in USD and may change without notice.
We accept major credit cards, Shop Pay, and other methods provided at checkout.

We reserve the right to refuse any order for any reason.

4. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and shipping information for all orders.
Incorrect addresses may result in delays or undeliverable packages, which cannot be refunded once printed and shipped.

5. Shipping & Delivery

Shipping times vary depending on carrier and location.
Del Lago Greenwich is not responsible for delays caused by the postal service, weather, or incorrect shipping information provided by the customer.

For more details, see our Shipping Policy.

6. Returns, Refunds & Replacements

Because every item is printed on demand, we do not accept traditional returns or exchanges for size or preference reasons.

We offer replacements or refunds only for:

  • Damaged items

  • Misprinted items

  • Incorrect orders

  • Verified lost shipments

All concerns must be reported within 7 days of delivery.
See our full Return & Refund Policy for details.

7. Optional Tools & Third-Party Services

We may provide access to third-party tools or services.
We are not responsible for any issues arising from third-party platforms, including print providers, shipping carriers, or payment processors.

8. User Comments & Submissions

If you send us creative ideas, suggestions, feedback, or artwork, you grant us permission to use, edit, copy, and share such content without restriction unless otherwise agreed.

We reserve the right to remove content that is offensive, misleading, or violates any law.

9. Errors, Inaccuracies & Omissions

Occasionally there may be typographical errors, pricing mistakes, or inaccuracies on our site.
We reserve the right to correct these errors and cancel orders affected by them.

10. Prohibited Uses

You are prohibited from using our site for:

  • Any illegal purpose

  • To harass, abuse, or harm others

  • To upload viruses or malicious code

  • To collect personal data from others

  • To interfere with security features of the site

  • Any fraudulent or misleading activity

Violation may result in termination of your access.

11. Limitation of Liability

Del Lago Greenwich is not liable for any indirect, incidental, or consequential damages resulting from use of our site or products.

We cannot guarantee uninterrupted or error-free service.

12. Indemnification

You agree to indemnify and hold harmless Del Lago Greenwich from any claim arising from your breach of these Terms or misuse of our site.

13. Changes to Terms

We reserve the right to update or change these Terms at any time.
Changes take effect immediately once posted on the website.
Your continued use of the site after changes indicates acceptance.

14. Contact Information

For questions about these Terms, email us at:
📧 dellagogreenwich@gmail.com